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Have questions, feedback, or need help with our image processing tool? We're here to assist you.
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Response Time
We aim to respond to all inquiries within 24-48 hours during business days.
Frequently Asked Questions
Is the service really free?
Yes, our image processing tool is completely free to use with no hidden charges.
Are my images stored on your servers?
Images are temporarily stored only during processing and are automatically deleted after one hour.
What's the maximum file size allowed?
Currently, you can upload images up to 10MB in size.
Why can't I convert some file formats?
We currently support JPG, PNG, WebP, and GIF formats. Other formats are not supported at this time.
Contact Guide
Getting Help with Image Processing
When contacting us about image processing issues, please include:
- The image format you're trying to convert from/to
- The file size and dimensions of your original image
- Any error messages you received
- The device and browser you're using
Response Time
We prioritize support requests in the following order:
- Technical issues preventing tool usage
- Questions about image format compatibility
- Feature requests and general inquiries
Most requests are answered within 24-48 business hours.